Our Managed Service is a fully operational help desk that co-ordinates fault requests and activities between you, your clients and your contractors.

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Our Self Service Portal is a great way of empowering your staff with the tools to manage your own in-house FM help desk.

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FMDirect win an International media and communications  contract providing out of hours helpdesk cover for all UK, Europe & North America offices. Services include technology incident management.

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Our Services


Professional Approach

FMDirect Limited
Unit 1, 27 Breakfield
Ullswater Business Park
Coulsdon
Surrey
CR5 2HS
United Kingdom

t: 0845 299 0231
f: 0709 238 6032

We can provide your organisation with a support team to answer calls and deal with FM or IT issues originating either from your clients or from your employees. We pro-actively monitor all work orders and approaching SLA deadlines, alerting contractors where necessary.  Our service is extremely cost effective and can be used as a 'safety net' to run alongside your existing FM business, providing you with cover in the event of an emergency, or alternatively when your own staff are unavailable due to holiday or sickness.

With a variety of call packages to suit all your professional needs, our managed service acts as an extension of your business, providing a top quality approach and offers great value for money. Click on the bullets below to view our service details in full: